Terms of Service

Last updated September 29, 2026

1. Acceptance of Terms

By accessing or using the DashForDevs platform ("Service"), operated by CodeCraft Studios, LLC ("Company," "we," "us," or "our"), you ("User," "you," or "your") agree to be bound by these Terms of Service ("Terms"). These Terms constitute a legally binding agreement between you and the Company.

If you are entering into these Terms on behalf of a business, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, in which case "you" and "your" shall refer to that entity.

If you do not agree to these Terms, you must immediately cease using the Service. We reserve the right to modify these Terms at any time. Material changes will be communicated via email or dashboard notification at least 14 days before taking effect. Your continued use after the effective date constitutes acceptance of the updated Terms.

2. Description of Service

DashForDevs is a developer-first platform for building and managing websites, online stores, service-based businesses, and wholesale operations. The Service operates exclusively within the United States.

The platform provides:

A management dashboard for organizing content, products, services, orders, customers, appointments, team members, analytics, and settings
A JavaScript/TypeScript SDK (dash4devs) for building custom frontends
REST API access for integrations, automation, and server-side operations
CDN (Content Delivery Network) services for media asset storage and delivery
Payment processing integrations (Stripe, Authorize.net) for collecting customer payments
Shipping rate calculation, label generation, and tracking integrations via ShipEngine (for e-commerce organizations)
Contact form management, CRM tools, and appointment scheduling (for service organizations)
Blog, content management, page builder, and content type features
Analytics integrations (PostHog, Google Analytics GA4, ThoughtMetric)
Email marketing integrations (Klaviyo)
AI-powered chatbot for customer support
Loyalty points, affiliate programs, referral systems, and discount management
Role-based team access, departments, and permission management

DashForDevs does not provide website hosting. You are responsible for deploying and hosting your frontend application on a hosting provider of your choice (e.g., Vercel, Netlify, AWS, or your own infrastructure).

3. Eligibility and Account Registration

To use the Service, you must:

Be at least 18 years of age
Be a legal resident of or operate a business within the United States
Have the legal capacity to enter into binding contracts
Provide accurate, complete, and current registration information

You are solely responsible for:

Maintaining the confidentiality of your account credentials (email, password, API keys)
All activities that occur under your account, whether authorized by you or not
Notifying us immediately at security@dashfordevs.com of any unauthorized use or security breach
Ensuring that all users with access to your organization account comply with these Terms

We reserve the right to suspend or terminate accounts that contain false, misleading, or outdated information.

4. Organization Types

DashForDevs supports multiple organization types. The features available to you depend on the type you select:

E-commerce: Full product catalog, cart, checkout, shipping, inventory, order management, discount codes, loyalty programs, and affiliate systems
Service: Service listings, appointment booking, contact forms, content management, client CRM, blog, and lead tracking
Wholesale: Bulk pricing, B2B ordering, tiered customer access, volume-based discounts, and wholesale-only catalogs

You may change your organization type at any time through the dashboard. Changing types may affect the availability of certain features.

5. API Keys and Security

Upon registration, you will receive API keys to access the Service programmatically. Two types of keys are issued:

Public keys (pk_*): Safe for use in client-side/browser code. Provide read-only access to frontend data.
Secret keys (sk_*): Must be kept strictly confidential and used only in server-side code. Provide full administrative access including write operations, customer data, and financial operations.

You agree to:

Never expose secret keys in client-side code, public repositories, or any publicly accessible location
Immediately rotate any keys you suspect have been compromised
Not share API keys with unauthorized individuals or third parties
Use API keys only for their designated purpose and within the scope of these Terms

We are not responsible for any losses, damages, or unauthorized access arising from the compromise of your API keys due to your negligence.

6. Acceptable Use Policy

You agree to use the Service only for lawful purposes and in accordance with these Terms. You shall not:

Violate any applicable federal, state, or local law or regulation
Sell, offer, or promote illegal products or services
Infringe upon or misappropriate any patent, trademark, trade secret, copyright, or other intellectual property rights of any third party
Transmit any malware, viruses, worms, Trojan horses, or other code of a destructive, malicious, or disruptive nature
Attempt to gain unauthorized access to the Service, other user accounts, or any systems or networks connected to the Service
Interfere with, disrupt, or create an undue burden on the Service or the networks connected to the Service
Use any automated means (bots, scrapers, crawlers) to access or collect data from the Service without our express written permission
Exceed published API rate limits or attempt to circumvent them through any means
Use the Service for any fraudulent, deceptive, misleading, or illegal purpose
Impersonate any person or entity, or falsely represent your affiliation with any person or entity
Use the Service to send unsolicited communications (spam) or engage in phishing
Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service
Sublicense, resell, or redistribute the Service to third parties without our express written consent
Use the Service to store or transmit content that is unlawful, defamatory, obscene, or otherwise objectionable

Violation of the Acceptable Use Policy may result in immediate suspension or termination of your account without notice or refund.

7. Payment, Billing, and Subscription

7.1 Subscription Plans

Access to certain features requires a paid subscription. Plans vary in features, API limits, storage capacity, and team member seats. Current plan details are available in the dashboard under Settings → Billing.

7.2 Billing

By subscribing, you agree to:

Pay all fees associated with your selected plan at the then-current rates
Provide accurate and complete billing information
Authorize us to charge your payment method on a recurring basis (monthly or annually, depending on your selection)
Keep your billing information current and accurate

All fees are in United States Dollars (USD) and are non-refundable except as expressly provided in these Terms or as required by applicable law.

7.3 Plan Changes

You may upgrade or downgrade your plan at any time. Upgrades take effect immediately and are prorated. Downgrades take effect at the end of the current billing period.

7.4 Cancellation

You may cancel your subscription at any time through the dashboard or by contacting support. Cancellation takes effect at the end of the current billing period. You will retain access to paid features until that date. No partial refunds are issued for unused time within a billing period.

7.5 Late Payment and Non-Payment

If your payment method is declined or payment is otherwise not received, we may:

Suspend access to paid features
Restrict API access
Charge a late fee of 1.5% per month on any outstanding balance
Send the outstanding balance to collections after 90 days of non-payment

7.6 Taxes

You are responsible for all applicable taxes (including sales tax, use tax, and other transaction taxes) associated with your use of the Service, except for taxes based on our net income.

8. Customer Payment Processing

If you use DashForDevs to accept payments from your customers:

Payment processing is provided by third-party processors (Stripe, Authorize.net), and you must comply with their respective terms of service
We do not store, process, or have access to raw credit card numbers; all card data is tokenized by the payment processor
You are solely responsible for refunds, chargebacks, disputes, and any financial obligations to your customers
Transaction fees charged by payment processors are your responsibility
You are responsible for compliance with Payment Card Industry Data Security Standards (PCI DSS)
You must not use payment processing to facilitate illegal transactions
If you offer product subscriptions or other recurring charges to your customers, you are solely responsible for your own customer-facing subscription terms, including automatic renewal disclosures, consent and cancellation practices required by applicable law

9. Intellectual Property

9.1 Our Intellectual Property

The Service, including but not limited to its software, code, design, logos, trademarks, documentation, SDK, API, and all related content, is the exclusive property of CodeCraft Studios, LLC and is protected by United States and international intellectual property laws. Nothing in these Terms grants you any right, title, or interest in our intellectual property except the limited license to use the Service as described herein.

9.2 Your Content

You retain ownership of all content you upload to the Service, including but not limited to products, service descriptions, images, blog posts, media files, customer data, and other materials ("Your Content").

9.3 License Grant to Us

By uploading content to the Service, you grant CodeCraft Studios, LLC a non-exclusive, worldwide, royalty-free, sublicensable, transferable license to:

Host, store, cache, and serve Your Content through our CDN and servers as necessary to operate the Service
Display, reproduce, and distribute Your Content as directed by you through the Service (e.g., serving product images to your storefront visitors)
Use Your Content, including but not limited to organization logos, product images, and brand materials, for the purpose of marketing, promoting, and showcasing the DashForDevs platform (e.g., on our website, in case studies, in marketing materials, and in promotional content)
Create derivative works of Your Content solely as necessary for the operation of the Service (e.g., image resizing, thumbnail generation, caching)

This license survives the termination of your account with respect to content that was incorporated into our marketing materials prior to termination. If you wish to opt out of the marketing use of your content, contact us at legal@dashfordevs.com and we will remove your content from future marketing materials within 30 days.

9.4 Representations

You represent and warrant that you have all necessary rights to upload Your Content and that Your Content does not violate any third party's intellectual property rights, privacy rights, or any applicable law.

10. Data and Content Responsibilities

You are solely responsible for:

All data and content you store on the Service, including product listings, service descriptions, blog posts, customer data, media files, and any other materials
The accuracy, legality, and appropriateness of all content
Maintaining backups of your critical data. While we implement regular backups, we are not a backup service and cannot guarantee data recovery in all circumstances
Ensuring compliance with all applicable laws regarding the content you publish and the data you collect through the Service

We reserve the right to remove any content that violates these Terms, applicable law, or the rights of third parties, with or without notice.

11. Service Availability and Uptime

We strive to maintain high availability of the Service but do not guarantee uninterrupted, timely, or error-free access. The Service may be temporarily unavailable due to:

Scheduled maintenance (we will provide at least 24 hours' notice for planned maintenance via dashboard notification)
Emergency maintenance required to address security vulnerabilities or critical bugs
Events beyond our reasonable control, including but not limited to natural disasters, power outages, network failures, DDoS attacks, or actions by third-party service providers

We will use commercially reasonable efforts to minimize downtime and communicate service disruptions promptly.

12. Third-Party Services

The Service integrates with various third-party services including but not limited to Stripe, Authorize.net, ShipEngine, PostHog, Google Analytics, Klaviyo, and ThoughtMetric. Your use of these integrations is subject to the respective terms and privacy policies of each third-party provider. We are not responsible for the performance, availability, or actions of third-party services.

13. Confidentiality

Each party agrees to keep confidential any non-public information disclosed by the other party that is designated as confidential or that a reasonable person would understand to be confidential. Confidential information includes but is not limited to business plans, customer data, API keys, financial information, and technical specifications. This obligation does not apply to information that: (a) becomes publicly available through no fault of the receiving party; (b) was already known to the receiving party; (c) is received from a third party without restriction; or (d) is independently developed by the receiving party.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

IN NO EVENT SHALL CODECRAFT STUDIOS, LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF BUSINESS OPPORTUNITIES, LOSS OF GOODWILL, OR COST OF PROCUREMENT OF SUBSTITUTE SERVICES, ARISING FROM OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY.
OUR TOTAL AGGREGATE LIABILITY FOR ANY AND ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE OR THESE TERMS SHALL NOT EXCEED THE TOTAL AMOUNT YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
THE FOREGOING LIMITATIONS SHALL APPLY EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

15. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. WE SPECIFICALLY DISCLAIM ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

16. Indemnification

You agree to indemnify, defend, and hold harmless CodeCraft Studios, LLC, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

Your use of the Service
Your violation of these Terms or any applicable law
Your violation of any rights of a third party
Products, services, or content you sell, offer, or make available through frontends built with the Service
Your customers' use of your frontend or any disputes between you and your customers
Any claim that Your Content infringes the intellectual property rights of a third party

17. Termination

17.1 Termination by You

You may terminate your account at any time through the dashboard settings or by contacting support@dashfordevs.com.

17.2 Termination by Us

We may terminate or suspend your account immediately, without prior notice or liability, for any reason including but not limited to:

Breach of these Terms
Violation of the Acceptable Use Policy
Non-payment of subscription fees
Fraudulent or illegal activity
At our sole discretion, for any reason or no reason

17.3 Effects of Termination

Upon termination:

Your right to access the Service ceases immediately
Your API keys are revoked
We will retain your data for 30 days to allow you to export it upon request
After the 30-day grace period, we may permanently delete all data associated with your account
Any outstanding fees remain payable
Provisions that by their nature should survive termination (including Limitation of Liability, Indemnification, Intellectual Property, Governing Law, and Dispute Resolution) shall survive

18. Dispute Resolution and Arbitration

Any dispute, controversy, or claim arising out of or relating to these Terms or the Service shall be resolved through binding arbitration administered by the American Arbitration Association ("AAA") in accordance with its Commercial Arbitration Rules. The arbitration shall be conducted by a single arbitrator in the state where CodeCraft Studios, LLC is headquartered.

You agree that any arbitration shall be conducted on an individual basis and not in a class, consolidated, or representative proceeding. You waive any right to participate in a class action lawsuit or class-wide arbitration.

Notwithstanding the foregoing, either party may seek injunctive or equitable relief in a court of competent jurisdiction to protect its intellectual property rights.

19. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the United States and the state in which CodeCraft Studios, LLC is incorporated, without regard to its conflict of law provisions. The Service is intended for use exclusively within the United States.

20. Geographic Restrictions

The Service is available only to users and organizations operating within the United States. By using the Service, you represent that you are located in or operating a business within the United States. We make no representation that the Service is appropriate or available for use in other jurisdictions.

21. Force Majeure

Neither party shall be liable for any failure or delay in performing its obligations under these Terms to the extent that such failure or delay results from events beyond the reasonable control of that party, including but not limited to acts of God, natural disasters, pandemics, war, terrorism, riots, government actions, power failures, internet disruptions, or failures of third-party services.

22. Entire Agreement

These Terms, together with our Privacy Policy and any other agreements referenced herein, constitute the entire agreement between you and CodeCraft Studios, LLC regarding the Service and supersede all prior or contemporaneous agreements, understandings, or representations.

23. Severability

If any provision of these Terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.

Email: legal@dashfordevs.com
Website: dashfordevs.com

27. Contact Information

For questions, concerns, or requests regarding these Terms of Service, contact:

Legal: legal@dashfordevs.com
Support: support@dashfordevs.com
Security: security@dashfordevs.com

Last updated: September 29, 2026